What Data We Collect and Why We Hold It
When you open an account with us, we collect the details you provide directly — your name, email address, and the e-wallet identifiers linked to your DANA, OVO, or GoPay account. We need these to process deposits, verify withdrawals, and confirm your identity before funds move.
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We also collect device and session data automatically: your IP address, browser type, and the pages you visit within the lobby. This helps us detect unusual login patterns and keep your account secure. Payment transaction records are retained for as long as applicable financial regulations require.
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Account profile data is kept while your account remains active and for a defined period after closure, in line with our data-retention schedule. We do not sell your personal data to third parties. Where we share data with payment processors handling your DANA or OVO transfers,
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those processors are bound by the same data-protection standards we apply internally. All data transfers use encrypted connections. If you are in Yogyakarta or anywhere else in Indonesia, the same data rules apply to your account — availability of the platform itself depends on local law
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and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.