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Terms and Conditions That Govern Your Account

These terms set out how your imbajepe account works — what you can do, what we expect, and how payments through DANA, OVO, and GoPay are handled.

DANA, OVO, GoPay coveredAccount access rulesIndonesia-eligible regionsWallet transaction termsAccount suspension conditions
imbajepe Terms and Conditions That Govern Your Account
HOW WE HANDLE THIS

Data, Security and Account Integrity

Account Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of stored data through live chat.

Wallet Verification Step

Every DANA, OVO, or GoPay wallet linked to your account goes through a one-time name-match check. This protects your withdrawals and stops unauthorised access to your funds.

Session and Cookie Use

We use session cookies to keep your lobby state intact between pages. No personal data is sold to third parties. Cookie settings can be adjusted through your browser at any time.

Requesting Changes to Your Data

To update or remove personal information tied to your account, contact support via live chat or email. We process data change requests in line with applicable local rules.

TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open live chat from your account dashboard to ask about a specific term, a wallet transaction dispute, or an account restriction. Responses are direct and in English.
Email Support Send a detailed query to our support email for account-related terms questions. Include your registered wallet type — DANA, OVO, or GoPay — so we can pull the right transaction record.
Account Help Page Your account settings page has a direct link to current terms. If you spot a discrepancy between what you agreed to and what is shown now, flag it through that page immediately.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering account rules, wallet conditions, and what happens when something changes.

Yes. Any transaction made through DANA, OVO, or GoPay is covered by these terms. The wallet name must match your registered account name or the transaction will not be processed.

Updated terms are posted here and take effect immediately. Continuing to use your account after an update means you accept the new version. We do not send individual notifications for every change.

No. Third-party deposits are not permitted under these terms. Your DANA, OVO, or GoPay wallet must be registered in your own name to match your imbajepe account details.

Contact us through live chat or email support with your account details. We handle data requests in line with applicable local rules and will confirm the outcome directly.

Accounts may be suspended for mismatched wallet details, suspected misuse, failure to complete verification, or activity that conflicts with the eligibility conditions set out in these terms.

The same terms apply across all eligible regions, including players in Yogyakarta. Access itself depends on whether use is permitted under local law in your specific region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.